Feedback is about future behavior.
Managers really fear giving feedback. We’re, I don’t know, afraid to confront our people. We worry about pushback and [if] they defend themselves. We don’t know how to do it. We’re afraid we’re gonna be clumsy and we’re gonna fumble through it. But folks, all of those reasons can be left alone without a moment of concern because feedback isn’t about confronting . . . feedback is about future behavior, which means all you’re doing is paying for insurance on future behavior.
Said by Sarah Sentes during Manager Tools’ podcast on August 14, 2023 Feedback Is Insurance